Category:Employment> Customer Service>

Heading:Account Service Representative, Cash Services (Casual 29hrs) - Operation - RBC -
Description:. Position Purpose: Responsible for processing routine data entry and online input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing cash transactions and deposits as received from clients and branches with emphasis on throughput, accuracy and production. Key role in our currency department Preparation and bagging of foreign, USD and CAD cash with an expectancy of efficiency and quality Verifying incoming parcels sent from clients and branches Will work in Delivery and Prep daily to open ACC delivery parcels, sort and move to the correct department Responsibilities: Understand basic products and processes. Follows standard processes as outlined in Folio guidelines policy, process and procedures referring items outside established standards to the Manager. Process work volumes as measured through established Performance Benchmarks. Provide consistent service within SLA/ KPI /Benchmarks established for each department.
QD ID:161393067

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