Category:Employment> >

Heading:Support Analyst
Description:Support Analyst level 1 one years Contract - two openings Victoria, BC Modis is looking for an Customer Support Analyst to join a leader in the business of home health care based in Victoria. If you are looking to join an exciting team and a challenging project? This job is for you! Responsibilities: Answer calls and log calls using computer call tracking system Listen to the customer request, determine the customer needs, establish a plan, and communicate that plan to the customer Maintain the customer ticketing database and calls Proactively learn and maintain a current understanding of new features and other product platforms Requirements: Bachelor’s degree required Min of 2yrs related experience in the healthcare software industry (asset) Previous support desk background Current understanding of Ms office products, Windows and Mobile OS If you are interested on the job, please send your application at Meryl Granger : [email protected]
Employment Type:Full Time
Job Title:Analyst
Employee Type:Contractor
QD ID:163809807

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